Araize FastFund Nonprofit Software Support Services

FastFund Nonprofit Software Support Login

Enter your UserName and Password in order to enter our support area and receive 24/7 support.

FastFund Nonprofit Software On Demand Support

FastFund Nonprofit Software On Demand Support Whenever you need help, help is available online, 24/7. All users on support receive access to our knowledgebase, online support library, and frequently asked questions. Simply login from the Araize website and access our online support area for help around the clock, seven days a week.

All new users receive 90 days of free toll-free telephone support. After90 days, support fees are based on the number of modules your organization licenses. Modules include: General Ledger, Accounts Payable, Accounts Receivable, Cost Allocations, Payroll, Fund Raising and Multi-User. Yearly support fees are as follows:

FastFund Nonprofit Software Support Fees

One Module

Two Modules

Three Modules

Four Modules or more

$250
$375
$475
$600

Support services include: Quick answers to questions regarding how to use your FastFund software; troubleshoot technical issues; repair data problems. Araize’s telephone support line is open Monday through Friday between 9:00 AM and 5:00 PM Eastern Standard Time.

FastFund Nonprofit Software Web Remote Support

Araize provides email and remote connection support services. Support questions can

be emailed to: support@araize.com . Questions are answered promptly.

Remote Connection Support enables our support staff to connect to your computer remotely in order to access your data files and repair problems. In addition to repairing data, this service allows us to demonstrate procedures and troubleshoot network problems.